Frequently Asked Questions
Everything you need to know about our premium paints and delivery.
What is the standard delivery timeframe for paint orders?
Most orders are processed within 24 hours and delivered within 3-5 business days. Please note that tinted colors may require an additional day for precision mixing.
Can I return a custom-tinted paint color?
We cannot accept returns or exchanges on paints that have been custom-tinted to a specific color unless the product is faulty. We recommend purchasing a sample pot before committing to a large volume.
How do I calculate how much paint I need for my project?
As a general rule, one liter of Haymes Paint covers approximately 16 square meters per coat. We recommend two coats for a professional finish. You can use our online calculator for more precise estimates.
Do you offer eco-friendly or low-VOC paint options?
Yes, many of our premium ranges are formulated to be low-VOC (Volatile Organic Compounds), ensuring a lower odor and a healthier environment for your home.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Afterpay for interest-free installments.
How should I store leftover paint?
Store paint in a cool, dry place away from direct sunlight. Ensure the lid is sealed airtight; tipping the can upside down briefly can help create a permanent seal to keep the paint fresh for touch-ups.